Privacy Policy

Nakamura Chaho Co., Ltd. (hereinafter referred to as "the Company") recognizes the importance of personal information protection, complies with laws and regulations regarding personal information protection, and pledges to manage and protect the information entrusted to us by customers correctly and securely.

1. Acquisition and Purpose of Use of Personal Information

When customers purchase our products, apply for gifts, make inquiries, or respond to surveys, we will ask for their personal information (name, address, phone number, email address, etc.).

Customers' personal information will be used for shipping products, providing information on new tea, new products, seasonal products, and events.

2. Management and Security of Personal Information

The Company will handle customers' personal information appropriately and strictly. We will strive to protect customers' personal information by implementing appropriate safety measures against risks such as leakage to external parties and unauthorized access.

3. Requests for Disclosure, Correction, or Deletion of Personal Information

The Company will respond to requests from customers themselves for disclosure of their personal information.

If customers wish to change or delete their information, please contact us at the inquiry desk below, and we will promptly respond.

◎Inquiries for Disclosure Requests, Corrections, Deletions, etc.

  • 6 Tenjin-cho, Matsue-shi, Shimane 690-0064
  • Nakamura Chaho Co., Ltd.
  • Toll-free number: 0120-012-455 (9:00 - 17:00, excluding Saturdays, Sundays, and public holidays)
  • FAX: 0852-26-3960