Terms and Conditions based on the Specified Commercial Transactions Act

Seller
Nakamura Chaho Co., Ltd.

Chief Operating Officer
Hisao Nakamura

Location
6 Tenjin-cho, Matsue City, Shimane Prefecture, 690-0064

Phone number
0852-24-0001 (weekdays 9:00-17:00) / 0120-012-455

FAX
0852-26-3960

Email address
nakamurachaho@nippon-tea.co.jp

How to order
Order via the shopping cart (Shopify) on this site

Selling price
Displayed with tax included on each product page

Other necessary charges
Shipping fee / Consumption tax / Cash on delivery fee 330 yen / Bank transfer fee

Shipping fee
Free shipping for orders over 10,800 yen (tax included)
For regional shipping fees, please see "About Shipping Fees".

Delivery time
Ships within 2-3 business days after order confirmation (orders placed after 13:00 on Friday will be processed on the next business day)

Payment methods
Credit card / Shop Pay / Apple Pay / Google Pay / Exchange / Bank transfer / Postal transfer / Convenience store payment

Payment deadline
Credit card/Electronic payment: Payment confirmed at the time of order
Cash on delivery: Upon receipt of goods
Bank transfer / Convenience store payment: Prepayment (within 7 days)
Postal transfer: Post-payment (within 10 days of arrival)

Returns/Exchanges
For food products, returns are accepted within 7 days of arrival, only if unopened. For defective products or incorrect deliveries, the cost will be borne by our store.

Products handled
Tea, Lafcadio coffee, tea soba, tea ceremony utensils, etc.